Greetings, everyone! I'm Jeff from the  Overwatch team.
  We're here to talk about esports today.
  So, esports is incredibly important   to the Overwatch development team.
  When Overwatch was first released,  we were so impressed with how many
  people in the community sort of grabbed  on to Overwatch and decided that they
  wanted it to be the next great esport.  And, throughout the year, we were
  developing things like the Overwatch  World Cup and Overwatch League.
  We've also introduced things like  Overwatch Contenders, which is sort of our
  up-and-coming league, to show all the  great talent coming into Overwatch esports.
  But, we realized that there's a lot of challenges   with Overwatch and esports in general.
  And probably the top thing that   we hear on the development team
  is that sometimes watching  Overwatch esports can be very
  challenging to follow the action and  know what's going on.
  So, for the past few months
  the Overwatch team has been  extremely dedicated to working on
  a number of features to improve the  viewing experience for all of us,
  so that when we're watching things   like Overwatch World Cup
  or the upcoming Overwatch League,   it's an amazing, great experience.
  And today, I want to walk you through   some of the things that we've been doing.
  Now, when I mention a lot of these features,   they're gonna sound really cool
  but it's important to understand   who they're targeted at.
  Besides the Overwatch development   team working on esports
  we have a lot of dedicated   folks who are working tirelessly
  to make the esport great.  Obviously, there are people like
  team owners and players,   you guys know about them.
  But, there's entire broadcast crews
  who are working to make Overwatch the  most viewable experience possible.
  And, many of the tools that I'm about to talk  about are really targeted at making
  their jobs better so we can all enjoy  watching even more.
  So, the first thing that we're adding  to Overwatch esports,
  and you will see it premiered at   the Overwatch World Cup
  at BlizzCon November 3 & 4,  is the concept of team uniforms.
  So, all teams that qualified for  the Overwatch World Cup
  in the finals at BlizzCon
  will have a team uniform that are   both home and away colored.
  The home team is always in  the darker, more saturated colors
  and the away team will always   have a lighter color palette.
  Overall, we call this system   not only the "team uniform" system
  but "team color paletting,"  that we're doing.
  And, what I mean by that, is   besides the teams each having
  a distinct uniform, so they're not always  going to be the red team and the
  the blue team anymore,  is that we are doing things
  with the visual effects.  So, things like heroes' tracers
  when they're shooting their guns  or when explosions are happening,
  all of those things will adopt the home  or away team color of that particular team.
  We're also completely updating the entire user  interface or heads-up display to
  incorporate these team colors, as well. We  want to make it super obvious that you
  know which team you're watching and  which player you're watching at all times.
  So, we think both the team uniforms  and the team paletting will really help
  with that player and team identification.  Plus, the teams are just going to look
  awesome in their great uniforms, as well.
  Other things that are coming   to help the broadcast:
  For our observers and  broadcasters we are introducing
  a top-down interactive map for them that  lets them see all of the action at once
  and know where everybody on either team  is at all times. It also gives them an
  indication of what there are ultimate  status is, whether or not they're stunned
  or frozen or rooted in place.   They can see all of this information.
  It basically, for them, is presented   as a 2D overlay over the 3D map.
  So, they can literally see things  like Tracer's Blinking effects
  at the same time,  underneath this 2D overlay.
  We think it's extremely cool technology.   We've had our observers and casters
  out here to work with it and  they say that it makes their job a lot
  easier to sort of relay information to  you guys and make for a better broadcast.
  We're also curious to see if some of   our broadcast partners
  even show this interactive  top-down map at times during the
  broadcasts, as well, because we   think it looks pretty cool.
  So, that feature is coming.
  Now, speaking of the observers,  these are basically the camera people
  who are framing the action for esports.  There are some other features that we put
  in place to make life easier for them.   One is something that we call our
  "third-person smart camera." So, now when  you observe the game in third-person mode
  there is a smart camera that will  automatically follow the action and
  smooth out the camera so it's not quite  as jerky as if a human being was moving it.
  We think this makes for a much better  viewing experience in third-person.
  We know that third-person spectating  can oftentimes be controversial and
  we want to make it as good as possible  and as smooth as possible. And, the cool
  part about the smart camera is that it  knows where the action is at all times
  and is smartly following that action.  So, we think that will help the observers a lot.
  The other thing that we added for  our observers that we think is a really
  great feature is the ability for them at  any point to, through the Kill Feed with
  a special broadcaster interface, go in  and select a replay of any moment from
  the Kill Feed, replay that moment  with complete time scaling and
  re-positioning of cameras at all times.  We're hoping that how the surfaces to us
  as viewers at home is that we get these  really cool instant replay moments
  framed up in awesome cinematic ways.   So, we're really looking forward to that
  feature, as well. Now, when you run an  esports tournament, there's a lot of
  administration that goes on that can  oftentimes be the cause of errors in the broadcast.
  There can be human errors in  setting up teams, just getting 12 players
  into a lobby can often be a cause for  human error, you put somebody on the
  wrong team. So we've made a complete  automated tournament interface for our
  people running tournaments to be able to  set everything up ahead of time to try
  to minimize the amount of human error  we're currently seeing in esport productions.
  We think that'll be great.  And we've done other things to help in
  that direction, as well.  For example: Now, starting at the
  Overwatch World Cup, if a player in an  esports tournament disconnects, the game
  will automatically pause and not have to  wait for an official to press the button.
  It will happen right away.   And we've done many things like this to
  sort of preserve the integrity of the  competitive state of the game.
  In fact, the server has a much better idea   now of what the competitive game state
  is at any moment. So, if there are hiccups   and technical challenges, or if a player
  leaves for whatever reason, we're hoping  that we can, more often than not, just
  resume from the current competitive  state and not have to do things like
  replay matches. Of course, there's always  going to be cause for occasionally
  having to restart matches, but we're  trying to minimize and mitigate those
  things as much as possible. There's a lot  more in terms of esport features that
  are being worked on. It's something that  we're extremely dedicated to.
  It's important that people recognize  that this isn't the final step.
  This isn't the moment where we say:
  "Hey. Here are all the things that   we're working on and we're done."
  In fact, we're looking at Overwatch  World Cup as one major milestone on our
  long journey to continuously improving  the esports watching experience.
  Beyond the Overwatch World Cup,   we'll be looking towards
  the Overwatch League and making that as
  viewable and as watchable as possible.   I think you're really gonna love—you've
  already started to see some of the  Overwatch League team uniforms.
  I think when you see the rest of them, and all   of them together, you'll realize how cool
  that system is going to be. I hope that  you end up being a player like me who, at
  one time, didn't know a lot about esports  or wasn't particularly interested in
  esports, but over time grew to be a huge  fan of it, because I was such a fan of
  all these games that we're playing that  feature esports. It welcomes more people
  to our family and I think it's extremely  important for the entire game ecosystem
  for there to be a highly competitive  space for our top players to really
  prove out who's best at Overwatch.
  So, please:
  Join us for the Overwatch World Cup,   which will be happening at BlizzCon.
  You'll be able to view it online.   We think it's going to be amazing
  and you'll see our first steps towards  making eSports much more enjoyable
  for all of us to watch.  Thank you!
     
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