yo natalia natchan here!
so it seems that you guys really enjoy watching
my video called "the difference between american and japanese"
im so thankful and happy
sometimes people come up to me
and tell me that they really like that video
so i just wanna thank you guys
and since you guys like it so much, i wanted to do one today as well
and recently i did a live on instagram
and we talked about the difference between japanese and american customer service
and its so different
japanaese people are so careful when it comes to this
the customer ALWAYS comes first
in america it really depends on the worker i guess...
but one thing i did notice abotu americans
is that we start conversation more
well for example if you're at the convenience store
they'll be like "hey hows it going?"
or compliment your clothes
in japanese, the phrases are already chosen
i guess it kind of shows
how much customer service means to them
and so in the case of american fast food...
the one and only... is obviously mcdonalds
and honestl american and japanese mcdoanlds are pretty different
so today i want to look at american mcdonalds
and the japanese mcdonalds
and look at the differences
sorry its kind of late so i gotta keep it down....
difference between japanese and japan
when japanese mcdonalds is crowded
omg so many people
when american mcdonalds is crowded
japanese mcdonalds staff
thank you!
next up please!
american mcdonalds staff
when you take awhile to order in japanese mcdonalds
have you decided?
oh! one second please.
have you decided?
omg this shit happens everytime!
i cant see from that far.. and how the hell am i supposed to know what i want already!
are you ready yet?
customer if you're ready i can take-
teriyaki burger!
and what would you like to drink?
can i get you a drink?
orange juice! (wait! i wanted a coke!)
for here or to go?
to go! (wait... what? why????)
thank you very much- NEXT PLEASE!
have you decided yet?
when it takes a minute to order at american mcdonalds
when you want to add to your order in japan
can i get that without meat?
without... meat?
wait one minute please!
sure..
yes mam! without meat!
so ill have the egg burger with no meat patty...
oh and can i add lettuce on that?
im sorry mam but that egg burger doesnt come with lettuce
thats why im asking if i can add some
you want to... add.. lettuce?
im sorry ma'am we cannot do that!
when you add to your order in the states
when they get your order wrong
excuse me.. i order a quarter pounder...
but instead i got a double cheeseburger....
so sorry!
i'll make you a new one!
wait. you're throwing it away?
yes! we'll just throw it away for you
wait then can i just take it?
well that would be a bit......
difficult.... im sorry!
when they get your order wrong at mcdoanlds
bad customer (japan)
oh! im gonna go take a seat here without ordering anything. ohoho
when they dont sell what you want at this time (japan)
can i get the cheeseburger set?
im sorry maam, we only sell the cheeseburger from 11:00
but its..... 10... 55
im sorry but..
can you please order in a couple minutes?
when they dont sell what you want at thist time (america)
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