>> Good morning, everyone.
Welcome to Teams On Air.
I'm your host, Delanda Coleman,
and I'm so excited to talk to you today
about starting a modern meeting with Microsoft Teams.
Today, I have the a guest, Ruchir Astavan.
Thank you for joining us.
>> Thanks for having me.
>> Before we get started,
I want to tell you about a couple of
things that I'd love for you to do.
To the left of the screen, we have
the Microsoft Pulse going on.
We'd love to learn more about you;
where you're from, and what do you do on a daily basis.
Also, our episodes are posted on YouTube.
So, if you miss this episode or you want to catch up
with any of our previous Teams On Air episodes,
we produce all our episodes and publish them
on our YouTube channel.
So make sure that you view
us there and give us a thumbs up if you like the video.
Well, today, I also have a special announcement and we
have a new way in which you can
watch or listen to Teams On Air.
So that was a hint, hint.
Let's show you our special announcement.
>> Microsoft is excited to announce that
we're launching the Teams On Air podcasts in 2018.
You want to learn how to use
Microsoft Teams in your organization,
but you haven't had time to read
the blogs and watched Teams On Air?
Well now, you can check out our new podcast.
Every two weeks, we'll release
a new podcast with information about
Microsoft Teams and
Microsoft's vision for intelligent communications,
with engineers industry experts.
And you can tune in on your commute.
You can find the new Teams On Air podcast on
iTunes and everywhere podcasts
are available, starting today.
>> Isn't that exciting news?
We have a podcast.
>> That's awesome.
>> The Teams On Air podcast is going
to be available on everywhere podcasts are available.
But if you want to check it out right now,
you can go to aka.ms/TeamsOnAirPodcast.
We have a very special episode, episode zero,
which is our first episode and
you get to meet the Teams team.
So, check that out as soon as you have some time.
All right, so let's get into
our discussion today on modern meetings.
Ruchir, we work together on
Microsoft Teams and on my favorite subject, Meetings.
>> Absolutely.
>> So, tell me a little bit about
yourself and what do you do here at Microsoft.
>> Sure. I've been at
Microsoft here for 12 years as a PM.
During that time, I've pretty
much been all over the company.
I've been in Windows,
Office, Skype, Mobile, and now, Teams.
>> Oh, wow.
You've had a pretty extensive
background across Microsoft.
So, what do you like most about Microsoft Teams?
Well, as a user,
it's our main collaboration tool over at work.
I just love how its changed our team's communication.
I mean, everything is so much more
faster and honestly a lot more fun.
So, it's actually changed our team culture.
But also as a product owner,
I'm really loving how quickly or
the velocity with which we're able to bring
features to our customers now.
>> We launched almost a year ago at
this point and the amount of features that we've
released for meetings as well as
across teams in general has been pretty astonishing.
Actually, this week, we've had a
couple of big announcements.
>> We did.
>> The big one is the Command Box, which is pretty cool.
We'll be actually having a show on
that later on in a couple of episodes,
but we definitely want you guys to check that out.
If you want to go to the Microsoft Tech communities,
you can learn more about the Command Box.
We also talked about, we have a new app store experience.
So, there's tons of new updates and we have
about nine updates for
Meetings to go through today
and we have a special announcement.
>> And we have a big announcement.
>> So let's start off.
How about we jump right into the meeting experience and
you show us how users can experience meetings?
>> Absolutely. So since March of last year,
we've been hard at work trying to bring
features that have our Skype for Business users,
has grown to use and love,
but also light up delightful experiences
that just make your meetings just work.
So, let's go to the meeting.
So what I have here is I'm joined in
a Teams Online meeting with my coworkers.
And right off the bat,
you can see how Teams is playing defense for me.
I was listening to music
last night and then this morning I
came and muted my speakers.
And now, I'm joined into a meeting
and my speakers are muted.
Now ordinarily, this would take me to figure out and a
little bit frustrating to go figure
out where my devices are added and so on.
>> Because people can hear you, right?
>> Exactly. I won't even know until they tell me.
>> Right. Because you can't hear them.
>> Exactly. So now Teams,
you can see right off the bat,
Teams has just really told me that my speakers are muted.
I don't have to fumble with anything else, really.
Just with one button,
I'm back in my meeting.
Also, I joined this meeting with my mic muted,
and how often does that happen that you go ahead
and mute yourself in the meeting
and when you're ready to speak,
you realize that your mic is muted.
Well, Teams again is helping us out here.
It detects when I'm muted.
It detects when I'm trying to speak, and there you go.
It shows me that my mic's muted.
Thank you, Teams. I will unmute.
And good morning, folks. How is the going?
>> All right. Awesome. So like
I said, this is my Teams' meeting.
First off, or what I really want to talk about is,
we talked about our experiences
around audio conferencing.
We launched it last year and then now,
you have the ability to have,
to be able to dial into-
>> Yeah.
>> our Teams' meetings, both scheduled meetings,
as well as ad hoc meetings from
your channels and you can
just dial in whether you're traveling or on the road.
>> Yeah.
>> Isn't it awesome?
>> It is and so,
we talked about audio conferencing
here but just to kind of,
ground our listeners into the vastness of our network.
In the last two years,
we've launched audio conferencing in 90 countries,
400 cities, and we have 44 interactive languages.
It's kind of amazing how global and ubiquitous-
>> It is amazing.
>> This service is. Yeah.
>> And right here,
you can see one of my coworkers decided to
call into the meeting there and I
can see them on the call and I can
interact with them with audio.
>> Yeah. So, they can hear
everything that everyone else can hear, right?
>> Yeah, yeah.
>> Okay.
>> And to that point,
have you ever been in a meeting where someone has
inadvertently been putting noise
into the meeting to the point that it
doesn't go on anymore?
>> Okay, I'm the one that's guilty of that.
>> Okay. Well, all right.
>> I usually have
my daughter in the background when I am in my meetings.
>> Just like that, right?
>> Yeah.
>> So, what I'm gonna do is,
I'm going to show you this other feature that we have.
The ability to mute others and then I can go ahead and,
you know this part of the script?
>> Yeah.
>> And then, I didn't have to wait.
It didn't have to disrupt my meeting.
I didn't have to wait and ask someone else to mute-
>> Yeah.
>> Themselves and I just do that.
>> Yeah. You didn't have to do the first, is it?
Whoever is making that noise-
>> Listen, whoever's making that noise-.
>> Can you please mute yourself? Yeah, that's great.
>> Yeah, yeah.
>> You just mute them.
>> Awesome, cool. So we'll switch gears for a second.
We'll talk about a couple of collaboration features
that our Skype for Business users love.
First off, I'll talk about give and take control.
>> Okay.
>> The ability to get control over the sharer's monitor.
So, what I just did was I'm sharing
my desktop and Phil on
my team wants to
walk through his section of the presentation.
>> Okay.
>> And there I see
his request and I go ahead and allow it.
And once I do that,
then soon enough, Phil is able to then click around.
There we go. He's able to click around,
move the presentation at his pace.
>> Yeah. And you can see that it's Phil's
moving his mouse as opposed to you.
>> Exactly.
>> That's cool.
>> So, it's super clear.
Everyone knows who's doing what.
It's super clear. At any point, I'm still in control.
So, I can just click in and take control just so that,
and then, we can just go back and forth on that.
So, that's a delightful experience right there.
>> Yeah. I really think that's cool
because sometimes you don't see
what the other person is seeing
and it's really nice for you to like
requests control so that
both of you can see the same thing, right?
>> Absolutely.
>> Point out some things.
>> And I just ask, everyone on
the meeting is on the same page then?
>> Right.
>> So, yeah.
>> So, this is done through desktop sharing, correct?
>> That's right.
>> All right.
What about the instances where there's some things
on my desktop I don't want everyone to see?
>> I know, I know. So, we also
just recently lit up application sharing in "Teams."
You can see that light up in your share tray.
And for example, I'm going to go ahead
an application share on the same presentation.
And when I'm doing that, anything
else that's on my screen,
I could take private notes here.
Sometimes you have notification showing,
maybe you don't want people to see what's on
your desktop, it's private.
You can just go ahead and share
the window and get all the same.
>> That's perfect. I mean,
it is just not just for privacy.
Sometimes, it's just a little distracting, right?
>> Exactly.
>> You don't want everyone to see what you're typing.
>> Yeah.
>> That's great.
>> Yeah.
>> Okay.
>> All right. And then, let's see.
So now, let's talk about
getting external users into our meetings.
We've heard a lot of feedback.
We know our users love to get external users
into their meetings and so now,
I'm happy to announce that we've just rolled out
anonymous join and lobby support in our meetings.
And so now, if we
wanted to invite a vendor or someone who's
not in your organization into
the meeting, it's super easy to do it.
I'll just show you what that experience looks like.
So, since I'm showing you that, just for a second,
let's pretend that I am the person that's
not in the organizer's company.
And let me just, just to make it interesting,
let's see what that looks like
when I am on the Edge browser.
>> Okay.
>> All right. So, pardon our mess here
but this is what
it looks like when I joined into meeting.
I got the invite in my email,
I clicked on it and I landed in my favorite browser.
I did give the browser permission
to my devices and at this point,
I will just let them know who I
am and go ahead and join this meeting.
And we'll switch over back to
the meeting organizer's experience
and wait for this person to show up in the lobby.
>> Yeah.
>> And then, once that happens,
they should show up in the lobby and I'll be able
to go in here. There we go.
>> All right.
>> And that is, of course, Ruchir guest.
So, as the organizer, I get
notified that someone join the meeting.
I can go in and I can see who they are and I can
go ahead and admit them right from here.
And we have our [inaudible] with the meeting.
>> Yeah, we definitely got to mute the meeting.
But okay, so slow down for a second.
You just told us,
you just announced three three things at once
and I want to make sure that our audience caught it.
So first of all, we have anonymous join.
>> Yes, we do.
>> So, that needs and we have
audio conferencing which is now GA in the service.
>> That's right.
>> So, that means anybody in the world
with a phone or internet access can join the meeting?
>> That's right.
>> Wow, that's pretty cool.
>> Audio conferencing is also available
to external users, to anonymous join as well.
>> That's perfect.
>> You could have dial into that meeting as well.
>> Right. So okay,
anybody with a phone and internet
access, that's the first thing,
and the next big thing that
you kind of snuck in there under the radar
is that they can join a meeting via the Edge browser.
>> That's right. I also showed
our meeting join experienced in the Edge browser.
>> That's cool and I will let everyone
else know if they can join a meeting in Chrome as well.
So that's pretty cool.
So, all you need basically is just an email address or
a telephone and you can be a part of
the Teams' meeting experience which is really cool.
Now, once a user joins as a guest,
can they still participate in chats and conversations?
>> Absolutely.
>> Yeah.
>> For that meeting, they're fully part of that meeting.
They can see the content, they can do audio video,
do participate in chats, all of that stuff.
>> Yeah. And so, if it's recorded
or if they leave a chat,
that conversation history or
recording also gets stored as
part of the meeting and that gets part of
the Teams' conversation history, which is great. Cool.
>> Cool. All right.
I'll switch gears and I'll talk a little bit about
our admin experiences for
managing the quality of our calls.
So, what I'm showing you here
is the Call Analytics tool that
we announced last year and basically,
this is a tool that's focused to
admins and the help us in scenarios.
It lets you debug reports
of individual bad audio call qualities,
sees it's strengths, and then
go ahead and root cause those.
So, what you're seeing here is I can filter it
out to a particular user in my timeline.
And then, I can also filter to
a day view and filter into what particular call went bad.
I can zoom into that particular call and the tool will
identify what the root cause
of the poor call was from our telemetry.
So, whether it was the network or you had a bad device,
that's really good information for me as
a support person or
an admin to go ahead and
start to root cause and fix this problem.
>> Yeah. Cool. Yeah, that's pretty cool because now,
not only end users have
this really great experience but if they don't,
now the IT admins could go in
and diagnose like what's happening,
where is it happening,
can we see from
a holistic perspective what's
happening across our meetings?
So, I think that's a really great added value
for administrators.
>> Absolutely.
>> All right. Well, I want to
transition now into looking forward.
We've been talking about this vision for
Intelligent Communications for since Ignite
in last September and we've
had such a phenomenal responses to that.
Can you talk a little bit about how that vision comes
to light in Teams' meetings.
>> Definitely. So, hop
back to what I said a little
bit at the beginning of the call,
one of our missions is to make
sure that your meetings go smoothly, right?
There's a lot of environmental things that
cause meeting to trip up or get delayed.
Devices, network, things like that.
With all the advances that
we have now in Machine Learning and things like that,
we want to make sure that Teams get
smarter like some of the things that you saw their.
Teams will get smarter and be more
proactive about maybe identifying issues
that may hit you later in
the meeting and also maybe just fixing them for you.
>> Right.
>> Also, all the assets that we have, right?
I mean, the Microsoft Graph,
Office 365, SharePoint integrated so nicely with Teams.
We have the ability to make your
Teams' meetings just so much smoother.
>> Yeah.
>> Wouldn't it be great if we
were working on a document
and then we schedule a meeting about it,
that didn't have to explicitly go and add a document?
It was just there when you started the meeting.
>> Yeah.
>> Things like that. We'll just
make the meeting experience so much better.
>> Right. Nice. It's so nice
to see that we have assets across Microsoft as
a company and that we can leverage those assets
and make the meeting experience so
much richer and more collaborative.
So, that's great. All right.
Well, we're out of time unfortunately,
but I wanted to make sure that our viewers got
access and we're able to see
the meetings experience and you did
a fantastic job at that. So, thank you.
>> Thank you. Thanks for having us.
>> Will you come back?
>> Of course.
>> All right. All right guys, that's it.
That wraps up this week's episode of Teams on Air.
We'll see you in two weeks.
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